REFUND AND RETURNS POLICY
We want you to shop with confidence at breezeweavellc.com. If you are not satisfied with your purchase, please review our return and refund terms below.
Return Eligibility
Items may be returned within 30 days of delivery. To be eligible, products must be unused, in their original condition, and include all original packaging. Any used items or products that affect secondary sale—such as used fitness or sports equipment—are not eligible for return or refund.
Return Shipping Costs
- If the return is due to a product quality issue (such as damage, defect, or incorrect item), the return shipping cost will be covered by us.
- If the return is due to non-quality reasons (such as change of mind or incorrect selection), the return shipping cost will be the responsibility of the buyer.
Return Process
To initiate a return, please contact us at [email protected] with your order number and reason for return. Once approved, we will provide return instructions.
Refunds
After we receive and inspect the returned item, your refund will be issued to the original payment method within 3–5 business days. Please note that original shipping fees (if any) are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photos as proof. We will arrange a replacement or full refund at no additional cost.
Contact Us
For any questions regarding returns or refunds, please contact us at: [email protected]
